Here is what our clients have been saying about us......
“Jyothi created concrete examples for the participants, and had useful breakout sessions to help them think about this new concept and allowed them to realize how it applied to their jobs… The result of her presentation was a lengthy brainstorming session that provided a wealth of ideas to improve their customers experience…”
Sandra Davenport, 2020
Executive Director, Knowledge Management at Reinsurance Group of America, Inc
“Jyothi demonstrated her customer experience (CX) design expertise as the workstream lead for Service Design. Specifically, Jyothi created and delivered a three-hour training workshop on the Service Design Methodology… I recommend Jyothi to anyone needing help with CX design.”
Bernard Palowitch, Jr., 2020
Knowledge management consultant at Iknow LLC
“…with the manual created by Jyothi where she has broken down the entire Onboarding to a flow of topics from week 1 to week 8, it is now much more efficient, productive and less frustrating for the new employee. … I would highly recommend the services of her company Mind Your Gaps, to any business looking to improve their employee Onboarding and building a better employee and customer experience.”
Rebecca Dana, 2019
Walkez Talkez Speech Therapy
“Jyothi did an excellent job developing the content of the training. She submitted all required materials by project deadlines, and her commitment to the success of the project was apparent… The training was interactive and included time for attendees to share information and to work independently and in groups.”
Jennifer Peters, 2019
Community Engagement Administrator, Texas State Library and Archives Commission
“We recognize how hard it is for someone to acclimate to the US environment and Jyothi's services were perfect for speeding up this process… I highly recommend Jyothi and her services for management training in a wide variety of areas. Her services are very effective and you can see the value she adds immediately.”
Sharon Kay, 2017
Associate Vice-President of Human Resources, IKS Health, USA
“The best part was the Instructor, Jyothi's knowledge of the subject. She engaged me as the participant and encouraged my views… I would highly recommend this course for those working with teams overseas and managers moving to the USA.”
Ankur Chugh, 2018
Vice President Client Services, IKS Health, USA
“The Knowledge and coaching content was very good. I liked the preparedness and active engagement during the training. … I think the teams working with the client offshore and on shore or our employees relocating will definitely benefit from this training.”
Amit Sharma, 2018
Director Client Services, IKS Health, USA
“This was one of the best sessions that I have been to so far in my career… I strongly recommend these sessions to anyone who has to travel for business across countries or manages onshore/offshore co-ordinations.”
Sudhir Kshirsagar, 2018
Client Business Operations Director, IKS Health, USA
“Provided a platform to openly talk about your fears and ways to overcome them… I was just expecting it to be a dissociated session and not so interactive, but it was really a success.”
Suneet Trivedi, Graduate Student, 2015
University of Illinois at Chicago
“The involvement of the instructor in the particular field was so much and it helped me as I got to know the interviewer’s side of story as to what they expect…”
Tarun Bhatia, Graduate Student, 2015
University of Illinois at Chicago
“The sessions were interactive and it was great learning experience. Jyothi was very helpful, encouraged us to speak up in the sessions and also provided many tips and guidance on writing elevator pitches and practicing them…”
Kavya Priya Sesha Sastry, Graduate Student, 2015
University of Texas at Dallas
“Jyothi exhibits strong interpersonal skills and a unique capacity for empathy. These qualities most notably translate in her ability to address the most complex business issues and translated them into very solid plans and learning solutions.”
Denis Abgrall, Director, Global Programs
Alcatel-Lucent, France
“Really enjoyed working with Jyothi, who I got to know as a committed learning consultant and relationship builder with her clients. Clients feedback was constantly very positive because of Jyothi's clear ability to thoroughly listen to their requests, (co-)analyze learning needs and designing and deploying learning solutions.”
Peter Declercq, Change Management Leader
Alcatel-Lucent, Antwerp area, Belgium
“Jyothi made sure we were well-aligned with our stakeholders and meeting their needs. She was responsive in her communications, letting me know when priorities were changing so we could keep our efforts on track.”
MJ Abell
Learning & Development Specialist at The Ohio State University, USA
“Jyothi is very customer-focused… She was very conscientious about understanding our internal client's training and performance needs, and providing timely, appropriate, and cost effective learning solutions.”
Sandy Thompson, Learning Solutions Architect
Alcatel-Lucent University, Plano, TX
“The contact with Jyothi is very easy, she is positive and listening and she really showed a professional attitude and approach in her Learning Consulting role.”
Laurent Mortamet, PMP, Strategic Learning Consultant
Alcatel Lucent, Saint Brieuc Area, France
“I found her to be a motivated and capable designer of highly effective curriculums. Jyothi always demonstrated a highly collaborative approach in the workplace and was able to consistently deliver the highest standard of work under what were often very tight timelines.”
Bruce Meyer, Business Systems Trainer at SUEZ
Sydney, Australia
“Jyothi has deep interest and expertise in designing effective blended learning solutions with a focus on user experience and understanding the business context.”
Jeevan Joshi, Founder - Learning Cafe & Digital Workplace Adviser
Sydney, Australia
Sandra Davenport, 2020
Executive Director, Knowledge Management at Reinsurance Group of America, Inc
“Jyothi demonstrated her customer experience (CX) design expertise as the workstream lead for Service Design. Specifically, Jyothi created and delivered a three-hour training workshop on the Service Design Methodology… I recommend Jyothi to anyone needing help with CX design.”
Bernard Palowitch, Jr., 2020
Knowledge management consultant at Iknow LLC
“…with the manual created by Jyothi where she has broken down the entire Onboarding to a flow of topics from week 1 to week 8, it is now much more efficient, productive and less frustrating for the new employee. … I would highly recommend the services of her company Mind Your Gaps, to any business looking to improve their employee Onboarding and building a better employee and customer experience.”
Rebecca Dana, 2019
Walkez Talkez Speech Therapy
“Jyothi did an excellent job developing the content of the training. She submitted all required materials by project deadlines, and her commitment to the success of the project was apparent… The training was interactive and included time for attendees to share information and to work independently and in groups.”
Jennifer Peters, 2019
Community Engagement Administrator, Texas State Library and Archives Commission
“We recognize how hard it is for someone to acclimate to the US environment and Jyothi's services were perfect for speeding up this process… I highly recommend Jyothi and her services for management training in a wide variety of areas. Her services are very effective and you can see the value she adds immediately.”
Sharon Kay, 2017
Associate Vice-President of Human Resources, IKS Health, USA
“The best part was the Instructor, Jyothi's knowledge of the subject. She engaged me as the participant and encouraged my views… I would highly recommend this course for those working with teams overseas and managers moving to the USA.”
Ankur Chugh, 2018
Vice President Client Services, IKS Health, USA
“The Knowledge and coaching content was very good. I liked the preparedness and active engagement during the training. … I think the teams working with the client offshore and on shore or our employees relocating will definitely benefit from this training.”
Amit Sharma, 2018
Director Client Services, IKS Health, USA
“This was one of the best sessions that I have been to so far in my career… I strongly recommend these sessions to anyone who has to travel for business across countries or manages onshore/offshore co-ordinations.”
Sudhir Kshirsagar, 2018
Client Business Operations Director, IKS Health, USA
“Provided a platform to openly talk about your fears and ways to overcome them… I was just expecting it to be a dissociated session and not so interactive, but it was really a success.”
Suneet Trivedi, Graduate Student, 2015
University of Illinois at Chicago
“The involvement of the instructor in the particular field was so much and it helped me as I got to know the interviewer’s side of story as to what they expect…”
Tarun Bhatia, Graduate Student, 2015
University of Illinois at Chicago
“The sessions were interactive and it was great learning experience. Jyothi was very helpful, encouraged us to speak up in the sessions and also provided many tips and guidance on writing elevator pitches and practicing them…”
Kavya Priya Sesha Sastry, Graduate Student, 2015
University of Texas at Dallas
“Jyothi exhibits strong interpersonal skills and a unique capacity for empathy. These qualities most notably translate in her ability to address the most complex business issues and translated them into very solid plans and learning solutions.”
Denis Abgrall, Director, Global Programs
Alcatel-Lucent, France
“Really enjoyed working with Jyothi, who I got to know as a committed learning consultant and relationship builder with her clients. Clients feedback was constantly very positive because of Jyothi's clear ability to thoroughly listen to their requests, (co-)analyze learning needs and designing and deploying learning solutions.”
Peter Declercq, Change Management Leader
Alcatel-Lucent, Antwerp area, Belgium
“Jyothi made sure we were well-aligned with our stakeholders and meeting their needs. She was responsive in her communications, letting me know when priorities were changing so we could keep our efforts on track.”
MJ Abell
Learning & Development Specialist at The Ohio State University, USA
“Jyothi is very customer-focused… She was very conscientious about understanding our internal client's training and performance needs, and providing timely, appropriate, and cost effective learning solutions.”
Sandy Thompson, Learning Solutions Architect
Alcatel-Lucent University, Plano, TX
“The contact with Jyothi is very easy, she is positive and listening and she really showed a professional attitude and approach in her Learning Consulting role.”
Laurent Mortamet, PMP, Strategic Learning Consultant
Alcatel Lucent, Saint Brieuc Area, France
“I found her to be a motivated and capable designer of highly effective curriculums. Jyothi always demonstrated a highly collaborative approach in the workplace and was able to consistently deliver the highest standard of work under what were often very tight timelines.”
Bruce Meyer, Business Systems Trainer at SUEZ
Sydney, Australia
“Jyothi has deep interest and expertise in designing effective blended learning solutions with a focus on user experience and understanding the business context.”
Jeevan Joshi, Founder - Learning Cafe & Digital Workplace Adviser
Sydney, Australia